Microsoft Report (msreport)

MS report
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-88B7-F9C79B7306C0&displaylang=en)

Active Directory
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd915706/MPSRPT_Dirsvc.EXE



a) Please download the Microsoft Product Support Reporting tool from the link below:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd915706/MPSRPT_Dirsvc.EXE
b) Run the tool on the Server.
c) The program creates: C:\Windows\MPSReports\<>\Reports\cab\COMPUTER_MPSReports.CAB. Where COMPUTER will be replaced with your computer name.
d) Once the folder opens up in Windows Explorer, please send me the CAB file of the server that includes your computer's name.
e) If there is no CAB file created, please zip all the files in C:\Windows\MPSReports\<>\Reports



MPS Report from the Exchange server:
====================================
a. Visit http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd915706/MPSRPT_Exchange.EXE to download the file.
b. Run the MPSRPT_Exchange.EXE on the server box.
c. Wait for 10~15 minutes.
d. Open Windows explorer, navigate to %SYSTEMROOT%\MPSReports\Exchange\cab to get the cab file

MPS Report for Active Directory
====================================
Please collect MPS report for Active Directory on both DC and problematic client.
a. Please download MPSRPT_DirSvc.EXE from the following link:
Microsoft Product Support's Reporting Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en